ROLIPOP warrants its product against defects in materials and manufacturing for a period of twenty-four (24) months from the date of purchase stated on your original invoice and/or the warranty Card (the “Warranty Period”). If the product is returned during the Warranty Period, ROLIPOP will repair or replace any defective watch or part free of charge within a reasonable time after the product is returned, subject to the exclusions mentioned hereunder and to the right to charge for shipping costs. Upon expiration of the Warranty Period, any repairs will be subject to a service charge.

HOW TO OBTAIN SERVICE
You may obtain service by bringing or sending the watch in the original labelled container/box to your authorized ROLIPOP retailer or to any ROLIPOP service hub. You may be responsible for transportation costs, including, but not limited to, postage, insurance and packing materials. We recommend that any shipments to us include certified delivery and insurance.

In order to obtain service through this ROLIPOP International Warranty, the returned watch must be accompanied by the original ROLIPOP International Warranty card/certificate that was included with the watch in the container/ box at the time of purchase, duly completed, dated, stamped and signed by an authorized ROLIPOP retailer. This ROLIPOP International Warranty card/certificate may only be completed by an authorized ROLIPOP retailer.

WHAT IS NOT COVERED UNDER THE ROLIPOP INTERNATIONAL WARRANTY
The ROLIPOP International Warranty does not cover:

(a) defects and damages due to loss, theft, flood, earthquake or fire, or other causes beyond our control;

(b) defects and damages resulting from misuse or negligence, or from accident;

(c) defects and damages caused by improper use (knocks; dents; crushing to the case, crystal, bracelet or strap, etc.), alterations (functionality or capability), tampering, dismantling, modifications, or services and repairs completed by anyone other than an authorized ROLIPOP retailer or ROLIPOP service hub, or by the use of components other than those recommended by ROLIPOP;

(d) defects and damages due to normal wear and tear;

(e) watches where the serial number originally imprinted on the watch case is removed or not clearly legible, or where any part of the original watch back or any original number has been removed, changed, altered, replaced, erased or defaced;

(f) lack of accuracy of the watch if within the limits of average industry tolerance;

(g) routine maintenance and cleaning.