Wallet Warranty

Wallet Care

We care about our products and we care about our customers. We want to make shopping with Rolipop a worry-free experience. With that in mind, we are happy to offer a limited 1-year warranty on our products.

As leather is a natural product, certain things such as small scars, creases, or variations in color are not defects – in fact, these are hallmarks of quality authentic leather and add to each wallet’s unique beauty.

Crazy horse leather is world-renowned for its durability and its distinctive ability to transform bumps, bangs, and scratches into beautiful striations in coloring. These natural markings guarantee that each leather item is a one-of-a-kind – no-one else will have a bag that looks exactly like yours! If your product arrives with a defect, simply contact us at rolipo2021@gmail.com.  We will send you a prepaid shipping label to return your item for repair or replacement.

 

Our warranty does not cover normal wear and tear. Our warranty covers defects in materials or workmanship. Defects include (but are not limited to):

  • Faulty or broken hardware.
  • Broken stitching or torn leather upon arrival.

Some things that are NOT defects include (but are not limited to):

  • Small leather scars.
  • Color variations.
  • Damage caused by the customer.
  • Your cat shredded it.
  • Your toddler shoved it down the toilet.
  • Normal wear and tear.

We stand behind our products and are happy to offer the peace of mind a warranty can bring. This warranty covers items purchased through our website and does not cover items purchased through third-party retailers.